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Privacy Policy

Your Privacy Matters


As an individual therapist working within the UK, I am committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and related legislation. This Privacy Policy explains what data I collect, why I need it, how I store it, and your rights as a client. This applies to any information you provide through my website, consultation forms, treatment notes, and when contacting me directly.


Who I Am

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  • Name: Niki De Klerk

  • Clinic Name: Restorative Muscle Therapy Perth and Dunblane

  • Location: Perth and Dunblane, Scotland, United Kingdom

  • Telephone: 073 5950 6367

  • Email: niki@rmtperth.co.uk

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What Data I Collect and Why


To provide safe and effective care, I collect:

  • Personal Data – Name, address, phone number, email, and date of birth. This allows me to contact you, manage appointments, and meet insurance and professional obligations.

  • Health Information – Medical history, lifestyle factors, treatment notes and assessments. This is essential for delivering appropriate and safe treatments.

  • Marketing Preferences – If you choose to opt in, I may send newsletters or updates.

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Lawful Basis for Holding Your Data

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  • Under UK GDPR, I rely on the following lawful bases:

  • Consent – For marketing and communications, you must opt in.

  • Contract – To provide a treatment service.

  • Legal Obligation – To meet insurance, health and safety, and regulatory standards.

  • Vital Interests – If required to protect your health in an emergency.

  • Legitimate Interests – For record keeping, responding to queries, or defending claims.

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How I Store Your Data

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Your data is securely stored in:

  • Locked filing cabinets for paper forms

  • Encrypted devices or password-protected systems for digital records

Only I have access to these records, and I take appropriate steps to safeguard your information.


How Long I Keep Your Data​

 

  • Records are kept for 7 years after your last treatment (in line with insurance requirements)

  • For minors, data is held for 7 years after they turn 18

After this, all records will be securely destroyed


Sharing Your Data


Your data will only be shared:

  • With your explicit consent (e.g. when referring you to another professional)

  • Where required by law or insurance purposes

  • With regulatory or legal bodies if necessary to protect my legal rights

I will never sell or misuse your personal data.


Your Rights Under UK GDPR

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You have the right to:

  • Access the data I hold about you

  • Request correction or erasure of your data

  • Restrict or object to certain types of processing

  • Data portability (receive a copy of your data in a digital format)

Please note: I may not be able to comply with certain requests where data must be retained for
legal or insurance purposes.


Complaints and Contact


If you are unhappy with how I handle your data, please contact me directly first so I can address
your concerns. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

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1. Please contact me and allow 15 business days for me to investigate your complaint and issue you with a full responce 

2. If you remain unhappy with how I handle your data you can contact the ICO: ico.org.uk/for-the-public/

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Many thanks for trusting me with your wellbeing and your data. 

 

Niki. 

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